Accessibility statement

Last updated 7 October 2026

We want everyone to be able to use this website, the back office and the till, including people who use a screen reader, a keyboard or larger text.

What we aim for

  • Level AA of the Web Content Accessibility Guidelines 2.2.
  • Text and controls with enough contrast to read at arm's length.
  • Status shown with words as well as colour (paid, late, out of stock).
  • Buttons on the till at least 52 pixels high for quick, sure taps.
  • Pages that work with a keyboard, with a visible focus outline.
  • Motion kept to a minimum, and switched off if your device asks.

Known limits

  • The till is built for touch screens; using it with a screen reader has not yet been fully tested.
  • Some charts in the back office reports do not yet have a table version.

Tell us about a problem

If something is hard to use, email info@upayments.co.uk or call 0333 567 3568. We reply within 5 working days.